Choosing a Course:

To help you find the right course please download the RYA Scheme .pdf which will give you a quick guide to what course you should start/continue with.  

Booking online:

Once you have made your choice of course/s and dates, and have read the booking conditions below, please go to the courses section and download the timings pdf.  Then select the appropriate category and a full list of courses will appear. Click on your choice of course and a full description is provided. Click on check availability and book under the photo and proceed with your booking. You can add more than one participant for the course you are booking.  We regret that multiple courses cannot be booked simultaneously and provisional bookings are not available.

Contact us:

If you have any queries about your booking or courses please go to Contact Us. 

Gift Vouchers: 

Gift vouchers can be arranged for any special occasions. Available online with seasonal special offers. Just fill in the booking form, requesting a voucher either for a specified amount (minimum £25) or course/s of your choice, and we will send you the voucher in the name of whoever you nominate. These may only be exchanged for a course at SailCraft, but they are transferable from one course to another. They cannot be redeemed for cash.

Course Fees Include:

• VAT and are per person unless otherwise stated.
• Personal protective and safety clothing
• Instruction by staff trained to national governing body standards
• Provision of all craft and equipment

Course Fees Do Not Include:

• Cancellation Insurance
• Footwear, Hats & Gloves

Hire:
Any incident between a hirer and third parties on or off the water must be reported at the earliest possible moment. Failure to report an incident will result in the hirer being banned from hiring craft, and may render void any insurance cover.

Physical Fitness:
You should be confident in water. We don’t expect you to swim the channel, but you will get more out of your course with a reasonable level of general fitness. You must advise on the booking form any illness or medical disability. If you suffer from asthma, diabetes, epilepsy, giddy spells, angina or other heart conditions, you should check with your doctor before making a booking and be in a position to produce a note from your doctor if required.

Age Range:
Adult courses are for those aged 16 and over. We also offer Young Mariner courses for 8-11 year olds and Junior courses for 12-15 year olds. Young Persons Advanced Sailing Courses are for ages 10-15 and subject to required achievement levels as listed on individual course details. Children aged 5-7 accompanied by Parents can join in ‘Taster/Private Lessons’. Powerboat courses are open to 8 -15 year olds with safety endorsements and for Adults 16+.

Safety:
In addition to enjoyment and learning new skills, your safety is of paramount importance on all SailCraft courses. Clearly, water sports and other adventurous activities are hazardous by their nature and participants, parents or guardians must accept that there are inevitable risks of bumps and scrapes, which happen during the thrills and spills of fast moving activities.
To manage the risks so far as we are able SailCraft:

• Only employs qualified and experienced staff.
• Provides a range of quality personal protective and safety equipment for participants’ comfort and security.
• Teaches to national governing body recommendations and guidelines, in small groups.
• Ensures robust safety systems which have been inspected by the RYA and AALA.
• Reserves the right to modify or cancel an activity if we feel there are unmanageable risks.

Payment:
Your booking must be accompanied by full payment by cheque, card (the full range of cards accepted is listed on the booking form) or voucher. Cash must not be sent in the post. We regret that no course can be reserved without full payment. Please see next section for early payment discounts.

Discounts:
Early Payment Discount of 5 % is available for bookings made 60 days or more in advance of course/s
Plus either of the following but not both:

• Group Discount of 10% – see each course page for details
• Late Availability & Special Offers Online only.

Shop:
The centre shop sells an extensive range of sailing gear from wetsuits & boots, waterproof jackets, buoyancy aids and accessories.
Also leisure wear, electronic equipment, watches, chandlery, manuals & logbooks, navigation equipment and much, much more.

Every attempt will be made to ensure that your course will run, however SailCraft reserves the right to cancel a course for the following reasons:

• Viable numbers are not achieved
• Last minute staff illness
• Bad weather. SailCraft sets strict operational limits and our decision is final.  

In all cases we will offer alternate date/s or a full credit against another course. Cash refunds will only be paid if the waiver fee option has been taken (see below)

Refund at any time, less administration fee, if you cancel for the following extenuating circumstances:

• Injury or Illness of any person/s booked on course/s and for that/those person/s only
• Family Bereavement
• Full refund for SailCraft cancellations, if you are unable to attend alternate date/s or take a full credit.

Written evidence will be required before any refund can be issued if you are forced to cancel for the above reasons.

• Last minute work commitment
• Change of mind
• Conflicting event/s
• Vehicle breakdown

If you choose not to join the scheme then standard terms apply without exception. This is an in-house insurance scheme covering the cost of your course/s only.  You are advised to take out a general holiday insurance policy if you wish to cover all your costs of travel, accommodation etc., in which case you need not participate in our waiver scheme.

• One person books for the whole group (booking person)
• Payment is made by that person for the whole group
• Booking person is responsible for providing all the group details.
• Should group numbers fall below the criteria - see details in price list - due to cancellation by a group member, any credit due will be less the balance of the full (non group) price per person.
• Booking person may nominate a 'new' group member without charge, if this is simultaneous with the cancellation of the original member.
• All standard cancellation terms apply.
• Please note that group booking discount is available online only.

 
Hire:
Hirers will have to show suitable specified qualifications to hire craft and equipment.  They will be responsible for any damage howsoever caused, during the period of hire.  Craft/equipment must be returned in the same condition in which it was taken.  All or part of the security deposit (see below) may be retained for cleaning/repairs.  An invoice will be raised for any balance in excess of the security deposit unless we can claim on our insurance.  If a claim is possible the security deposit will be retained to cover our standard excess of £250 the balance of £50 will be retained as a claim processing fee.